Terms & Conditions

 

Please note that all services provided by Almont Visas are regulated by the Terms and Conditions described below. 
All the requests for services received from our clients are governed by these Terms and Conditions and confirm the acceptance of all the rules, restrictions and limitations regarding liability.
These Terms and Conditions may not be amended without the permission of Almont Visas.
By sending your application for processing by Almont Visas the client accepts these Terms and Conditions and the fact that Almont Visas will not be liable to the client for the failure to comply with the necessary passport and or visa requirements.
Almont Visas will not be liable for any failure in the provision of the loss of documentation nor will it be liable for the performance or action of any third party supplier, government body or passport authorities.
Royal Mail, courier companies, and third-party suppliers are subject to their own terms and conditions, Almont Visas has no liability for loss, damage or delay when using the third party services.
Under no circumstances will Almont Visas be liable for any indirect or incidental losses or damages including without limitation loss of profits or exemplary damage.
Should Almont Visas be responsible for the loss or damage to any documentation, the total liability will be based on the replacement cost only and in any event will not exceed £150.
Under any circumstances, Almont Visas total liability to the client for any claims, liabilities, and damages of any kind will not exceed the service fee paid or not exceed the amount of £150.

Almont Visas will not accept liability for inaccurate, incomplete or false declarations or incorrect details presented in the forms or supporting documentation. Nor shall they be responsible or liable for delays, non-provision of passports and visas or expenses incurred by the actions of any passport office, Consulate, Embassy or any third party supplier.
Any claims must be recorded with Almont Visas within one calendar month after an issue occurs.
Consulates, Embassies and government bodies reserve the right to change their service standards and prices at their own discretion and without any notice. They also reserve the right to refuse an application or change the type of visa requested.
These decisions are made at the point of application and as such, they are out of Almont Visas control, the fee the Embassy charges may be changed resulting in an increase or decrease of the total cost of service. Whenever it is possible we will immediately inform you of these changes.
Some circumstances or time restrictions may create the need for Almont Visas to select an appropriate service for the client when the consultation is not possible.
Almont Visas reserve the right to do so and pass the cost to the client unless written instructions to the contrary are received prior to the application.
Almont Visas reserves the right to pass on to the client any additional charges incurred at the point of application.
If the client is responsible for cancellations or repeated applications charges will apply.
The service fees payable to Almont Visas are exclusive of Consular or Embassy charges which remain the liability of the client.
Completed applications will be returned to the Client by royal mail special delivery unless otherwise instructed, a delivery charge will be implemented. 
On receipt, it is the client’s responsibility to confirm the validity of all documentation and ensure the visa or passport obtained covers the period of time for travel to and from the country requested including the number of entries required also that it’s valid for its purpose.
Almont Visas reserve the right to increase its prices at any time with or without prior notice.
Although we are trying our best to ensure that the information on our website is true and up to date we can not guarantee that because it is subject to Embassies and Consulates rules which can change from time to time.
Each country has its own holidays. Embassies and Consulates may close because of that and affect the period required to obtain the visa.
Almont Visas comply with the Data Protection Act 1998 and only use the personal information to provide the contracted service.
Almont Visas has the right to refuse to handle any application at any time without explanation.
These terms and conditions are governed and constructed according to the law.

 

GDPR (General Data Protection Regulation)
The Data Protection Bill, which will repeal and replace the Data Protection Act 1998, is currently being considered by Parliament.
Almont Ltd is committed to being transparent about how it collects and uses the personal data of its workforce, and to meet its data protection obligations. This policy sets out Almont Ltd’s commitment to data protection and individual rights and obligations in relation to personal data.
This policy applies to the personal data of job applicants, Clients, employees, workers, contractors, apprentices and former employees, referred to as HR-related personal data. This policy also applied to the personal data of clients or other personal data processed for business purposes.
Almont Ltd has appointed John Polydorou as its Data Protection Officer. His role is to inform and advise Almont Ltd on its data protection obligations. He can be contacted at 6 Snow Hill, London, EC1A2AY, +44(0)20 7002 7900, yiannis@almont.co.uk Questions about this policy, or requests for further information, should be directed to the Data Protection Officer.
Definitions
“Personal data” is any information that relates to an individual who can be identified from that information. Processing is any use that is made of data, including collecting, storing, amending, disclosing or destroying it.
“Special categories of personal data” means information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation and biometric data.
“Criminal records data” means information about an individual’s criminal convictions and offenses, and information relating to criminal allegations and proceedings.
Data protection principles
Almont Ltd processes HR-related personal data in accordance with the following data protection principles:
Almont Ltd processes personal data lawfully, fairly and in a transparent manner.
Almont Ltd collects personal data only for specified, explicit and legitimate purposes.
Almont Ltd processes personal data only where it is adequate, relevant and limited to what is necessary for the purposes of processing.
Almont Ltd keeps accurate personal data and takes all reasonable steps to ensure that inaccurate personal data is rectified or deleted without delay.
Almont Ltd keeps personal data only for the period necessary for processing.
Almont Ltd adopts appropriate measures to make sure that personal data is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage.
Almont Ltd tells individuals the reasons for processing their personal data, how it uses such data and the legal basis for processing in its privacy notices. It will not process personal data of individuals for other reasons.
Where Almont Ltd processes special categories of personal data or criminal records data to perform obligations or to exercise rights in employment law, this is done in accordance with a policy on special categories of data and criminal records data.
Almont Ltd will update HR-related and Candidate personal data promptly if an individual advises that his/her information has changed or is inaccurate.
Personal data gathered during the employment, worker, contractor or apprenticeship relationship is held in the individual’s personnel file (in hard copy or electronic format, or both), and on HR systems. The periods for which Almont Ltd holds HR-related personal data are contained in its privacy notices to individuals.
Almont Ltd keeps a record of its processing activities in respect of HR-related and Client personal data in accordance with the requirements of the General Data Protection Regulation (GDPR).
Individual rights
As a data subject, individuals have a number of rights in relation to their personal data.
Subject access requests
Individuals have the right to make a subject access request. If an individual makes a subject access request, Almont Ltd will tell him/her:
whether or not his/her data is processed and if so why the categories of personal data concerned and the source of the data if it is not collected from the individual;
to whom his/her data is or may be disclosed, including to recipients located outside the European Economic Area (EEA) and the safeguards that apply to such transfers;
for how long his/her personal data is stored (or how that period is decided);
his/her rights to rectification or erasure of data, or to restrict or object to processing;
his/her right to complain to the Information Commissioner if he/she thinks Almont Ltd has failed to comply with his/her data protection rights; and
whether or not Almont Ltd carries out automated decision-making and the logic involved in any such decision-making.
Almont Ltd will also provide the individual with a copy of the personal data undergoing processing. This will normally be in electronic form if the individual has made a request electronically unless he/she agrees otherwise.
If the individual wants additional copies, Almont Ltd will charge a fee, which will be based on the administrative cost to Almont Ltd of providing the additional copies.
To make a subject access request, the individual should send the request to John Polydorou. In some cases, Almont Ltd may need to ask for proof of identification before the request can be processed. Almont Ltd will inform the individual if it needs to verify his/her identity and the documents it requires.
Almont Ltd will normally respond to a request within a period of one month from the date it is received. In some cases, such as where Almont Ltd processes large amounts of the individual’s data, it may respond within three months of the date the request is received. Almont Ltd will write to the individual within one month of receiving the original request to tell him/her if this is the case.
If a subject access request is manifestly unfounded or excessive, Almont Ltd is not obliged to comply with it. Alternatively, Almont Ltd can agree to respond but will charge a fee, which will be based on the administrative cost of responding to the request. A subject access request is likely to be manifestly unfounded or excessive where it repeats a request to which Almont Ltd has already responded. If an individual submits a request that is unfounded or excessive, Almont Ltd will notify him/her that this is the case and whether or not it will respond to it.
Other rights
Individuals have a number of other rights in relation to their personal data. They can require Almont Ltd to:
rectify inaccurate data;
stop processing or erase data that is no longer necessary for the purposes of processing;
stop processing or erase data if the individual’s interests override Almont Ltd ‘s legitimate grounds for processing data (where Almont Ltd relies on its legitimate interests as a reason for processing data);
stop processing or erase data if processing is unlawful; and
stop processing data for a period if data is inaccurate or if there is a dispute about whether or not the individual’s interests override Almont Ltd ‘s legitimate grounds for processing data.
To ask Almont Ltd to take any of these steps, the individual should send the request to John Polydorou
Data security
Almont Ltd takes the security of HR-related and Client personal data seriously. Almont Ltd has internal policies and controls in place to protect personal data against loss, accidental destruction, misuse or disclosure, and to ensure that data is not accessed, except by employees in the proper performance of their duties. Where Almont Ltd engages third parties to process personal data on its behalf, such parties do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
Impact assessments
Some of the processing that Almont Ltd carries out may result in risks to privacy. Where processing would result in a high risk to individual’s rights and freedoms, Almont Ltd will carry out a data protection impact assessment to determine the necessity and proportionality of processing. This will include considering the purposes for which the activity is carried out, the risks for individuals and the measures that can be put in place to mitigate those risks.
Data Breaches
If Almont Ltd discovers that there has been a breach of HR-related or Candidate personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. Almont Ltd will record all data breaches regardless of their effect.
If the breach is likely to result in a high risk to the rights and freedoms of individuals, it will tell affected individuals that there has been a breach and provide them with information about its likely consequences and the mitigation measures it has taken.
International data transfers
HR-related or Client personal data may be transferred to countries outside the EEA (the US) in the context of the Clients travel and visa requirements and Almont’s obligation to the client to supply the said travel and visa services. Data is transferred outside the EEA under the new EU-US Privacy Shield regime.
Individual responsibilities
Individuals are responsible for helping Almont Ltd keep their personal data up to date. Individuals should let Almont Ltd know if data provided to Almont Ltd changes, for example, if an individual move to a new job or moves countries/home.
Individuals may have access to the personal data of other individuals and of our clients in the course of their employment. Where this is the case, Almont Ltd relies on individuals to help meet its data protection obligations to staff and to customers and clients.
Individuals who have access to personal data are required:
to access only data that they have authority to access and only for authorised purposes;
not to disclose data except to individuals (whether inside or outside Almont Ltd) who have appropriate authorisation;
to keep data secure (for example by complying with rules on access to premises, computer access, including password protection, and secure file storage and destruction);
not to remove personal data, or devices containing or that can be used to access personal data, from Almont Ltd ‘s premises without adopting appropriate security measures (such as encryption or password protection) to secure the data and the device; and
not to store personal data on local drives or on personal devices that are used for work purposes.
Failing to observe these requirements may amount to a disciplinary offence, which will be dealt with under Almont Ltd ‘s disciplinary procedure. Significant or deliberate breaches of this policy, such as accessing employee and client data without authorisation or a legitimate reason to do so, may constitute gross misconduct and could lead to dismissal without notice.
Training
Almont Ltd will provide training to all individuals about their data protection responsibilities as part of the induction process and at regular intervals thereafter.
Individuals whose roles require regular access to personal data, or who are responsible for implementing this policy or responding to subject access requests under this policy, will receive additional training to help them understand their duties and how to comply with them.

GDPR (General Data Protection Regulation)

The Data Protection Bill, which will repeal and replace the Data Protection Act 1998, is currently being considered by Parliament.
Almont Ltd is committed to being transparent about how it collects and uses the personal data of its workforce, and to meet its data protection obligations. This policy sets out Almont Ltd’s commitment to data protection and individual rights and obligations in relation to personal data.
This policy applies to the personal data of job applicants, Clients, employees, workers, contractors, apprentices and former employees, referred to as HR-related personal data. This policy also applied to the personal data of clients or other personal data processed for business purposes.
Almont Ltd has appointed John Polydorou as its Data Protection Officer. His role is to inform and advise Almont Ltd on its data protection obligations. He can be contacted at 6 Snow Hill, London, EC1A2AY, +44(0)20 7002 7900, yiannis@almont.co.uk Questions about this policy, or requests for further information, should be directed to the Data Protection Officer.
Definitions
“Personal data” is any information that relates to an individual who can be identified from that information. Processing is any use that is made of data, including collecting, storing, amending, disclosing or destroying it.
“Special categories of personal data” means information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation and biometric data.
“Criminal records data” means information about an individual’s criminal convictions and offenses, and information relating to criminal allegations and proceedings.
Data protection principles
Almont Ltd processes HR-related personal data in accordance with the following data protection principles:
Almont Ltd processes personal data lawfully, fairly and in a transparent manner.
Almont Ltd collects personal data only for specified, explicit and legitimate purposes.
Almont Ltd processes personal data only where it is adequate, relevant and limited to what is necessary for the purposes of processing.
Almont Ltd keeps accurate personal data and takes all reasonable steps to ensure that inaccurate personal data is rectified or deleted without delay.
Almont Ltd keeps personal data only for the period necessary for processing.
Almont Ltd adopts appropriate measures to make sure that personal data is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage.
Almont Ltd tells individuals the reasons for processing their personal data, how it uses such data and the legal basis for processing in its privacy notices. It will not process personal data of individuals for other reasons.
Where Almont Ltd processes special categories of personal data or criminal records data to perform obligations or to exercise rights in employment law, this is done in accordance with a policy on special categories of data and criminal records data.
Almont Ltd will update HR-related and Candidate personal data promptly if an individual advises that his/her information has changed or is inaccurate.
Personal data gathered during the employment, worker, contractor or apprenticeship relationship is held in the individual’s personnel file (in hard copy or electronic format, or both), and on HR systems. The periods for which Almont Ltd holds HR-related personal data are contained in its privacy notices to individuals.
Almont Ltd keeps a record of its processing activities in respect of HR-related and Client personal data in accordance with the requirements of the General Data Protection Regulation (GDPR).
Individual rights
As a data subject, individuals have a number of rights in relation to their personal data.
Subject access requests
Individuals have the right to make a subject access request. If an individual makes a subject access request, Almont Ltd will tell him/her:
whether or not his/her data is processed and if so why the categories of personal data concerned and the source of the data if it is not collected from the individual;
to whom his/her data is or may be disclosed, including to recipients located outside the European Economic Area (EEA) and the safeguards that apply to such transfers;
for how long his/her personal data is stored (or how that period is decided);
his/her rights to rectification or erasure of data, or to restrict or object to processing;
his/her right to complain to the Information Commissioner if he/she thinks Almont Ltd has failed to comply with his/her data protection rights; and
whether or not Almont Ltd carries out automated decision-making and the logic involved in any such decision-making.
Almont Ltd will also provide the individual with a copy of the personal data undergoing processing. This will normally be in electronic form if the individual has made a request electronically unless he/she agrees otherwise.
If the individual wants additional copies, Almont Ltd will charge a fee, which will be based on the administrative cost to Almont Ltd of providing the additional copies.
To make a subject access request, the individual should send the request to John Polydorou. In some cases, Almont Ltd may need to ask for proof of identification before the request can be processed. Almont Ltd will inform the individual if it needs to verify his/her identity and the documents it requires.
Almont Ltd will normally respond to a request within a period of one month from the date it is received. In some cases, such as where Almont Ltd processes large amounts of the individual’s data, it may respond within three months of the date the request is received. Almont Ltd will write to the individual within one month of receiving the original request to tell him/her if this is the case.
If a subject access request is manifestly unfounded or excessive, Almont Ltd is not obliged to comply with it. Alternatively, Almont Ltd can agree to respond but will charge a fee, which will be based on the administrative cost of responding to the request. A subject access request is likely to be manifestly unfounded or excessive where it repeats a request to which Almont Ltd has already responded. If an individual submits a request that is unfounded or excessive, Almont Ltd will notify him/her that this is the case and whether or not it will respond to it.
Other rights
Individuals have a number of other rights in relation to their personal data. They can require Almont Ltd to:
rectify inaccurate data;
stop processing or erase data that is no longer necessary for the purposes of processing;
stop processing or erase data if the individual’s interests override Almont Ltd ‘s legitimate grounds for processing data (where Almont Ltd relies on its legitimate interests as a reason for processing data);
stop processing or erase data if processing is unlawful; and
stop processing data for a period if data is inaccurate or if there is a dispute about whether or not the individual’s interests override Almont Ltd ‘s legitimate grounds for processing data.
To ask Almont Ltd to take any of these steps, the individual should send the request to John Polydorou
Data security
Almont Ltd takes the security of HR-related and Client personal data seriously. Almont Ltd has internal policies and controls in place to protect personal data against loss, accidental destruction, misuse or disclosure, and to ensure that data is not accessed, except by employees in the proper performance of their duties. Where Almont Ltd engages third parties to process personal data on its behalf, such parties do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
Impact assessments
Some of the processing that Almont Ltd carries out may result in risks to privacy. Where processing would result in a high risk to individual’s rights and freedoms, Almont Ltd will carry out a data protection impact assessment to determine the necessity and proportionality of processing. This will include considering the purposes for which the activity is carried out, the risks for individuals and the measures that can be put in place to mitigate those risks.
Data Breaches
If Almont Ltd discovers that there has been a breach of HR-related or Candidate personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. Almont Ltd will record all data breaches regardless of their effect.
If the breach is likely to result in a high risk to the rights and freedoms of individuals, it will tell affected individuals that there has been a breach and provide them with information about its likely consequences and the mitigation measures it has taken.
International data transfers
HR-related or Client personal data may be transferred to countries outside the EEA (the US) in the context of the Clients travel and visa requirements and Almont’s obligation to the client to supply the said travel and visa services. Data is transferred outside the EEA under the new EU-US Privacy Shield regime.
Individual responsibilities
Individuals are responsible for helping Almont Ltd keep their personal data up to date. Individuals should let Almont Ltd know if data provided to Almont Ltd changes, for example, if an individual move to a new job or moves countries/home.
Individuals may have access to the personal data of other individuals and of our clients in the course of their employment. Where this is the case, Almont Ltd relies on individuals to help meet its data protection obligations to staff and to customers and clients.
Individuals who have access to personal data are required:
to access only data that they have authority to access and only for authorised purposes;
not to disclose data except to individuals (whether inside or outside Almont Ltd) who have appropriate authorisation;
to keep data secure (for example by complying with rules on access to premises, computer access, including password protection, and secure file storage and destruction);
not to remove personal data, or devices containing or that can be used to access personal data, from Almont Ltd ‘s premises without adopting appropriate security measures (such as encryption or password protection) to secure the data and the device; and
not to store personal data on local drives or on personal devices that are used for work purposes.
Failing to observe these requirements may amount to a disciplinary offence, which will be dealt with under Almont Ltd ‘s disciplinary procedure. Significant or deliberate breaches of this policy, such as accessing employee and client data without authorisation or a legitimate reason to do so, may constitute gross misconduct and could lead to dismissal without notice.
Training
Almont Ltd will provide training to all individuals about their data protection responsibilities as part of the induction process and at regular intervals thereafter.
Individuals whose roles require regular access to personal data, or who are responsible for implementing this policy or responding to subject access requests under this policy, will receive additional training to help them understand their duties and how to comply with them.